Enterprise AI Consultancy
An AI consulting company that builds production LLM, RAG and AI-agent systems, trusted by Asia's leading organizations.
Founded by the AI engineers behind the acclaimed Agentic Intelligence suite, Sectors.
The intelligence layer for Agentic Finance
Building Analytics and AI services for:
AI Implementation and Managed Services.
Supertype hires the top 1% of Mathematics and Computer Science graduates, and no MBAs since our founding in 2016. Our team are deep tech specialists trusted by the largest enterprises in Indonesia for their most critical AI missions.
Vendor-neutral AI Development
Supertype is 100% employee-owned, fully-independent and vendor-neutral. We work with the best tools for the problem at hand.
0 vectors
Your Own AI Stack, Your Own Data
Turn proprietary documents, emails, logs, PDFs, and spreadsheets into LLM-ready vector stores for querying and analysis in a secure, fully managable configuration.
live IDX financials & filings
your database, archive, and files
Slack · Sheets · internal APIs
Rina at Bank Mandiri wants a credit-risk dashboard. BMRI's CASA ratio is 73.4%, up 2.4pp, so lead with funding-cost analytics.
Who can build AI tooling into our business processes?
Supertype. We're the AI developer trusted by Indonesia's largest enterprises.
Enterprise-ready Chatbots
Guided by our experience of building enterprise chatbots — for companies like SEGA, Garuda Airlines, and others since 2016.
- Refunds over Rp 5M need a manager's sign-off
- Log every exception within 24 hours
- Escalate fraud flags to the Risk team
AI Generation & Summarization
Build custom AI models trained on your company's data to generate summaries from Standard Operating Procedures and Knowledge Base.
AI Consulting and Managed Development
From algorithm design to engineering and implementation, AI model serving and real-world testing, Supertype offers a full suite of AI services to help you deploy AI in your business with confidence. Our product, Sectors, is the backbone of more than 500+ financial data workflows and AI agents.
I had the pleasure of working with Samuel and Supertype recently, and can attest to his incredible technical knowledge and their ability to translate complex technical information into simple English. I enjoyed the collaboration and highly recommend their professionalism.
Department of Transport, Western Australia
We are extremely satisfied with the development of BIDICS by Supertype. The team has been very responsive, always ready to help, and swift in addressing our evolving needs. They truly delivered beyond our expectations — high accuracy, insightful visualizations, and a pleasant user experience. Thank you Supertype for the outstanding work!
The Audit Board of The Republic of Indonesia (BPK RI)
Our recent AI collaboration with Supertype was a valuable starting point in building understanding and readiness across OCS Indonesia. We see AI as a tool to enhance how we work by helping temas operate more efficiently, identify patterns, reduce repetitive tasks, and improve service delivery. This collaboration was an important first step in that journey.
OCS Indonesia
Supertype allow us to keep our finger on the pulse of what users are saying about our client's apps in realtime. It's really useful when working on creative messaging strategies.
Creadits
Despite being relatively new to the field of heavy machinery (in service of the mining industry), Supertype's capabilities are beyond impressive. They understood the technical needs related to prolonging every key component's health index while demonstrate exceptional statistical capabilities during the development of highly tuned Machine Learning models. We are pleased by the work produced by Supertype and look forward to cooperating again in the future.
PT. Saptaindra Sejati
The Supertype team has demonstrated high capability in understanding our challenges, which were relatively new to them in a relatively short time. The resulting model also has a high degree of accuracy, which we can use to reduce the element of surprise in our dynamic coal supply chain. Currently, it's like having a special ability to predict the very dynamic of natural conditions. We are very satisfied with the work of Supertype.
Adaro Mining Technologies (Alamtri Group)
Every team should have Supertype on speed dial. Looking forward to collaborating on all our future product development needs.
Pegipegi, 3 other AI startups
I don't know what to say but I am really super grateful. You have such a great team, and thank you so much for your help and patience. I feel like a dream come true and I am going to try my best on this project and hopefully be one of your successful case studies soon!
FastLegal AI
Supertype helps us find insights & use cases based on the data we have through a deep understanding of the data & needs of our company.
Toyota Astra Motor
Thank you for the work on your programmatic PDF engine, they are super impressive!
Zoomd Technologies (ZOMD.V, ZMDTF)
Supertype is exceptional in its service. Sets up the tracking and end-to-end analytics infrastructure for our e-commerce platform in no time.
3Kraters
The mentoring process was effective. Supertype provided many new insights in the Generative AI development process for our auditing system, and the consultants (Mr. Gladbert and Mr. Vincentius) were very cooperative and communicative in assisting the PLN team throughout the consultation period.
PLN (Persero) - Indonesian State Electricity Company
I'm not sure you can find a company that is even a fair comparison to Supertype.
The Audacity
The programmatic report generator [Summary] that Supertype created was very helpful in helping us engage with our mobile app clients, and in opening conversations. Most of all, the charts it generate looks gorgeous and the topic identification model is spot on!
Zoomd Technologies (ZOMD.V, ZMDTF)
Supertype has proven to be more than capable in translating our needs and expectations. Through their work we were able to visualize the social media analytics and citizen's sentiment. Additionally, Supertype ensures a smooth knowledge transfer process to our team (Bank Indonesia).
Central Bank of Indonesia
I had the pleasure of working with Samuel and Supertype recently, and can attest to his incredible technical knowledge and their ability to translate complex technical information into simple English. I enjoyed the collaboration and highly recommend their professionalism.
Department of Transport, Western Australia
Despite being relatively new to the field of heavy machinery (in service of the mining industry), Supertype's capabilities are beyond impressive. They understood the technical needs related to prolonging every key component's health index while demonstrate exceptional statistical capabilities during the development of highly tuned Machine Learning models. We are pleased by the work produced by Supertype and look forward to cooperating again in the future.
PT. Saptaindra Sejati
Supertype helps us find insights & use cases based on the data we have through a deep understanding of the data & needs of our company.
Toyota Astra Motor
I'm not sure you can find a company that is even a fair comparison to Supertype.
The Audacity
I had the pleasure of working with Samuel and Supertype recently, and can attest to his incredible technical knowledge and their ability to translate complex technical information into simple English. I enjoyed the collaboration and highly recommend their professionalism.
Department of Transport, Western Australia
Despite being relatively new to the field of heavy machinery (in service of the mining industry), Supertype's capabilities are beyond impressive. They understood the technical needs related to prolonging every key component's health index while demonstrate exceptional statistical capabilities during the development of highly tuned Machine Learning models. We are pleased by the work produced by Supertype and look forward to cooperating again in the future.
PT. Saptaindra Sejati
Supertype helps us find insights & use cases based on the data we have through a deep understanding of the data & needs of our company.
Toyota Astra Motor
I'm not sure you can find a company that is even a fair comparison to Supertype.
The Audacity
We are extremely satisfied with the development of BIDICS by Supertype. The team has been very responsive, always ready to help, and swift in addressing our evolving needs. They truly delivered beyond our expectations — high accuracy, insightful visualizations, and a pleasant user experience. Thank you Supertype for the outstanding work!
The Audit Board of The Republic of Indonesia (BPK RI)
The Supertype team has demonstrated high capability in understanding our challenges, which were relatively new to them in a relatively short time. The resulting model also has a high degree of accuracy, which we can use to reduce the element of surprise in our dynamic coal supply chain. Currently, it's like having a special ability to predict the very dynamic of natural conditions. We are very satisfied with the work of Supertype.
Adaro Mining Technologies (Alamtri Group)
Thank you for the work on your programmatic PDF engine, they are super impressive!
Zoomd Technologies (ZOMD.V, ZMDTF)
The programmatic report generator [Summary] that Supertype created was very helpful in helping us engage with our mobile app clients, and in opening conversations. Most of all, the charts it generate looks gorgeous and the topic identification model is spot on!
Zoomd Technologies (ZOMD.V, ZMDTF)
We are extremely satisfied with the development of BIDICS by Supertype. The team has been very responsive, always ready to help, and swift in addressing our evolving needs. They truly delivered beyond our expectations — high accuracy, insightful visualizations, and a pleasant user experience. Thank you Supertype for the outstanding work!
The Audit Board of The Republic of Indonesia (BPK RI)
The Supertype team has demonstrated high capability in understanding our challenges, which were relatively new to them in a relatively short time. The resulting model also has a high degree of accuracy, which we can use to reduce the element of surprise in our dynamic coal supply chain. Currently, it's like having a special ability to predict the very dynamic of natural conditions. We are very satisfied with the work of Supertype.
Adaro Mining Technologies (Alamtri Group)
Thank you for the work on your programmatic PDF engine, they are super impressive!
Zoomd Technologies (ZOMD.V, ZMDTF)
The programmatic report generator [Summary] that Supertype created was very helpful in helping us engage with our mobile app clients, and in opening conversations. Most of all, the charts it generate looks gorgeous and the topic identification model is spot on!
Zoomd Technologies (ZOMD.V, ZMDTF)
Our recent AI collaboration with Supertype was a valuable starting point in building understanding and readiness across OCS Indonesia. We see AI as a tool to enhance how we work by helping temas operate more efficiently, identify patterns, reduce repetitive tasks, and improve service delivery. This collaboration was an important first step in that journey.
OCS Indonesia
Every team should have Supertype on speed dial. Looking forward to collaborating on all our future product development needs.
Pegipegi, 3 other AI startups
Supertype is exceptional in its service. Sets up the tracking and end-to-end analytics infrastructure for our e-commerce platform in no time.
3Kraters
Supertype has proven to be more than capable in translating our needs and expectations. Through their work we were able to visualize the social media analytics and citizen's sentiment. Additionally, Supertype ensures a smooth knowledge transfer process to our team (Bank Indonesia).
Central Bank of Indonesia
Our recent AI collaboration with Supertype was a valuable starting point in building understanding and readiness across OCS Indonesia. We see AI as a tool to enhance how we work by helping temas operate more efficiently, identify patterns, reduce repetitive tasks, and improve service delivery. This collaboration was an important first step in that journey.
OCS Indonesia
Every team should have Supertype on speed dial. Looking forward to collaborating on all our future product development needs.
Pegipegi, 3 other AI startups
Supertype is exceptional in its service. Sets up the tracking and end-to-end analytics infrastructure for our e-commerce platform in no time.
3Kraters
Supertype has proven to be more than capable in translating our needs and expectations. Through their work we were able to visualize the social media analytics and citizen's sentiment. Additionally, Supertype ensures a smooth knowledge transfer process to our team (Bank Indonesia).
Central Bank of Indonesia
Supertype allow us to keep our finger on the pulse of what users are saying about our client's apps in realtime. It's really useful when working on creative messaging strategies.
Creadits
I don't know what to say but I am really super grateful. You have such a great team, and thank you so much for your help and patience. I feel like a dream come true and I am going to try my best on this project and hopefully be one of your successful case studies soon!
FastLegal AI
The mentoring process was effective. Supertype provided many new insights in the Generative AI development process for our auditing system, and the consultants (Mr. Gladbert and Mr. Vincentius) were very cooperative and communicative in assisting the PLN team throughout the consultation period.
PLN (Persero) - Indonesian State Electricity Company
Supertype allow us to keep our finger on the pulse of what users are saying about our client's apps in realtime. It's really useful when working on creative messaging strategies.
Creadits
I don't know what to say but I am really super grateful. You have such a great team, and thank you so much for your help and patience. I feel like a dream come true and I am going to try my best on this project and hopefully be one of your successful case studies soon!
FastLegal AI
The mentoring process was effective. Supertype provided many new insights in the Generative AI development process for our auditing system, and the consultants (Mr. Gladbert and Mr. Vincentius) were very cooperative and communicative in assisting the PLN team throughout the consultation period.
PLN (Persero) - Indonesian State Electricity Company
The Two Mantras.
1. No Broken Analytics
Modern analytics rarely work in isolation — they will break at some point and require periodic check-ups and maintenance as the underlying data changes. We believe in a proactive approach to analytics, and commit to providing excellent after-sales service at no extra cost to keep your analytics running smoothly.
2. Delightful Analytics, Always.
We shall build delightful analytics at Supertype. At a profit if we can. At a loss if we must. But always delightful.
Wisdom from the Newport News Shipbuilding Company in the 1890s.
A data science school. An AI Product Factory.
Founder-led Engineering Teams.
Building AI products tastefully and responsibly is hard.
We've built, scaled and shipped an AI-powered Slack bot in 2014 acquired in 2016, built a data science school in 2016 live, run an AI incubator since 2020 live, and our flagship product Sectors serve more than 500+ financial data workflows and AI agents in production today live. We root for product excellence, because it's how we've always done it.
AI consulting services.
Supertype is an AI company in Singapore and Jakarta. We advise on where AI is worth using, then design, build and run the systems with the same team.
- 01
AI strategy and readiness assessment
Find and rank your highest-value AI use cases, then build a proof-of-concept for the top one.
- 02
Generative AI consulting
Use-case selection, architecture and model choices, governance, and a plan from pilot to production.
- 03
AI and LLM development
Production applications on large language models, with evaluation and observability built in.
- 04
RAG development
AI search and answers over your own documents and data, with citations and access control.
- 05
AI agent development
Agents that carry out multi-step work across your CRM, ERP and internal systems.
- 06
AI chatbot development
Custom chatbots that answer from your documents and connect to the systems your teams use.
- 07
Data science consulting
Analytics engineering, data platforms and machine learning for the data your AI depends on.
Consulting that also builds.
Why enterprises choose an AI consultancy that ships the system it recommends.
1. Consulting and engineering in one team
The people who advise you are the engineers who build and run our LLM, RAG and agent systems. Clients include the Audit Board of Indonesia (BPK), PT.PP, DSN Group and Canada-based Daita Inc. 30+ deployments since 2016
2. Data work done in-house
AI depends on the data under it. Our analytics engineers and data scientists prepare that data, and our own product, Sectors, serves more than 500 financial data workflows and AI agents in production. Sectors live
3. Support after launch
Systems drift as data changes. Our managed services monitor quality, cost and usage after launch, and we publish how we architect enterprise AI in The Enterprise AI Agentic Stack.
Frequently Asked Questions
What does an AI consulting company do?
An AI consulting company helps an organization decide where AI is worth using, then puts it into production. That starts with finding and ranking use cases and checking whether your data is ready, which is what our AI Opportunity Discovery covers.
From there it covers architecture and model choices, building the system, and monitoring it after launch. Supertype does all of these with one team, across generative AI consulting, LLM development and data science consulting.
How is an AI consultancy different from a software agency?
A software agency builds what you specify. An AI consultancy also helps decide what to build: which use cases are worth it, whether your data is ready, which models fit and how accuracy will be measured.
Supertype advises and builds, so the plan we recommend is one we know how to deliver. We have done this for more than 30 enterprise deployments since 2016, including the Audit Board of Indonesia (see the BPK case study).
Should we build AI in-house, buy software, or hire a consultancy?
It depends on how specific the problem is and how much of the running cost you want to own. Our build, buy or partner guide walks through the three options, when each one fits, and how to compare them on total cost rather than the build quote alone.
The most common mistake we see is a team that moves everything in-house to save money, then shelves the project a year in when run-time costs and maintenance arrive. We describe this as the Build-Time Trap in our book, The Enterprise AI Agentic Stack.
Which AI services does Supertype offer?
We work across the lifecycle. On the advisory side that is AI strategy and readiness and generative AI consulting. On the build side it is RAG systems, AI agents, chatbots and custom LLM applications.
For the data underneath, we do data science and analytics consulting, forecasting and predictive analytics and PDF report automation. If you run Odoo, there is also AI for Odoo.
Which industries do you work in?
We have dedicated pages for finance and banking, mining and logistics and GovTech and public services. These are regulated or data-heavy settings, where permissions, audit trails and accuracy matter more than a good demo.
Our own product, Sectors, serves more than 500 financial data workflows and AI agents in production, so we run what we recommend in finance ourselves.
How does an engagement start?
Most clients start with AI Opportunity Discovery, a short engagement that ranks your AI opportunities by business value and feasibility and builds a proof-of-concept for the top one. It gives you something concrete to judge before you commit to a larger build.
If you already know what you need, get in touch and describe the project. If you are still weighing options, read the build, buy or partner guide first.
What happens after the system goes live?
AI systems drift as the data, the documents and the models change, so launch is the start of the work. Our managed services monitor quality, cost and usage after launch.
The architecture behind this, from logging and evaluation to scheduled jobs, is laid out in The Enterprise AI Agentic Stack. Our Enterprise Case Study shows the results of one enterprise engagement.
Do you work with companies outside Southeast Asia?
Yes. Our teams are based in Singapore and Jakarta, and we work with clients across time zones, including Canada-based Daita Inc. Our Large Language Model course has reached students in 56 countries.
You can meet the people who would work with you on the team page, and read more about how the company started on About Supertype.