Advice from a team that ships production LLM systems.
Generative AI Consulting Services for Enterprises
Generative AI consulting helps a company decide where generative AI is worth using, which architecture and models to use, and how to govern it, then get from pilot to production. Supertype is a generative AI consulting company whose consultants are the same engineers who build and run our LLM, RAG and agent systems, so our advice is grounded in what works in production.
We advise enterprises and public institutions from our teams in Singapore and Jakarta.
Consulting decides, development builds
Consulting settles what to build and how: which use cases, which data, which architecture and models, what controls, and what success looks like. You get a ranked plan and an architecture your team or ours can build.
Every idea is scored on the same three questions, so the conversation is about evidence, not enthusiasm. Our generative AI development team then builds the winners: RAG pipelines, chatbots, agents, evaluation and monitoring.
hours saved, revenue at stake
documents, access, quality
privacy, review, audit
How an engagement runs
Discovery and prioritization
Workshops with the people who run the processes, to find where generative AI can help. We rank each use case by business value, feasibility and risk, so you start with the ones that pay off and drop the ones that look good and are not.
Output
- A longlist of use cases with owners
- A ranked backlog scored on value, feasibility and risk
Data and technical readiness
We check whether the data each use case needs exists, can be reached and is good enough. This is the cheapest place to find a problem. Finding it after the pilot is built costs months.
Output
- A data audit per use case
- A list of what must change before building
Architecture, models and vendors
RAG, fine-tuning or agents. Hosted or open-weight models. OpenAI, Anthropic, Google or open-source. We test the options on your own data and recommend on accuracy, cost, latency and data residency. We have no vendor allegiance, and we weigh buying a tool against building one the same way.
Running cost belongs in this decision from the start, and our build, buy or partner guide shows how to weigh it.
Output
- A target architecture
- A model and vendor comparison on your data
- Running-cost estimates per use case
Governance and risk
Access control, data residency, evaluation, hallucination controls and human review, set up with security and compliance in the room so they can sign off.
Output
- A governance model your security team has reviewed
- Evaluation criteria for go-live
Pilot and production readiness
A focused pilot on the top use case, judged against the agreed measure. For pilots that work in a demo and not at scale, we review architecture, evaluation, security and cost, and set out what it takes to go live.
Output
- A pilot on real data with real users
- A go-live decision backed by measurements
Roadmap and handover
A phased roadmap your leadership can approve and your teams can deliver, plus workshops and hands-on guidance so your own people can build, run and improve the systems afterwards. Or we build it with you.
Output
- A phased roadmap and governance model
- Workshops and documentation for your team
Why generative AI pilots stall
- 01
The data is not ready
We review data access and quality for each use case before committing to it, not after the pilot is built.
- 02
Nobody can prove it works
We agree how answers will be evaluated at the start and build the evaluation set from real questions, so go-live is a measured decision.
- 03
Security will not sign off
Security, access control and data residency are designed into the first architecture, with the people who approve them in the room.
- 04
It costs too much to run
A cheap pilot can be an expensive system. We estimate running cost per use case and choose models and architecture to fit it, not just to pass the demo.
- 05
No one owns it
Every use case gets a business owner and a plan for who runs and improves it after launch, whether that is your team or ours.
The cost problem has a name in our book The Enterprise AI Agentic Stack: the Build-Time Trap. Our build, buy or partner guide shows how to avoid it.
Enterprise use cases we advise on
Why enterprises work with Supertype
enterprise AI deployments since 2016
financial data workflows and AI agents on our own product, Sectors
views of our LLM course, from students in 56 countries
Clients include the Audit Board of Indonesia (BPK), state-owned enterprise PT.PP, DSN Group and Canada-based Daita Inc. Our Large Language Model course is licensed by universities in the region, and the way we architect enterprise AI is published, so you can see our approach before you hire us: The Enterprise AI Agentic Stack
Frequently Asked Questions
What is generative AI consulting?
Generative AI consulting helps an organization decide where generative AI is worth using, which architecture and models fit, and how to govern it safely.
It usually covers use-case selection, data readiness, architecture and model choices, governance and a roadmap from pilot to production. Supertype has delivered 30+ enterprise AI deployments since 2016, so the advice comes from systems we have had to run, not only design.
What is the difference between generative AI consulting and LLM development?
Consulting decides what to build, how and under what controls. Development builds it: the RAG pipelines, chatbots, agents, evaluation and monitoring.
Supertype does both, so the plan we recommend is one we know how to deliver. If you already know what you want built, our LLM development service is the place to start. If you are still weighing whether to build, buy or bring in a partner, the build vs buy vs partner guide lays out the trade-offs.
What does a generative AI consulting engagement involve?
We start with discovery workshops to understand your goals and processes, rank use cases by value and feasibility, review data and technical readiness, design the target architecture and governance, and run a pilot on the top use case.
Then we either hand over to your team or build it to production with you. The first steps follow the same approach as our AI Opportunity Discovery, which is how most engagements begin.
Can you help with an existing generative AI project?
Yes. We review stalled or underperforming pilots, covering architecture, retrieval quality, evaluation, security and running cost, and set out what it takes to reach production.
Retrieval quality is a common cause, and it is the focus of our RAG development work.
Do you recommend a specific model or vendor?
No. We are model-agnostic and work with OpenAI, Anthropic, Google and open-source models.
We test them on your own data and recommend based on accuracy, cost, latency and where your data is allowed to go. The right answer often changes between use cases inside the same company, so we do not pick one model up front.
How do you handle data privacy, security and compliance?
We design for your governance requirements from the start: access control that follows your existing permissions, data residency, deployment in your cloud or on-premise, audit logs, and evaluation and human review where answers carry risk.
Where data cannot leave your network, we can run open-source models inside your own infrastructure.
Can generative AI work with our existing systems?
Yes. Most of the value comes from connecting models to your documents, databases and business systems such as CRMs, ERPs and data warehouses. Integration is part of the architecture we design.
Depending on the use case, that might be a chatbot over your internal knowledge or an AI agent that takes actions in your systems.
How long does it take to go from idea to a deployed generative AI solution?
It depends mostly on how ready your data is, how many systems are involved and how strict the security review is.
We start with a focused pilot on one use case so you see results early, and agree the full plan with you during discovery.
How are generative AI consulting engagements scoped and priced?
Effort depends on the number of use cases, data complexity, the systems involved and compliance requirements.
We scope these in an initial discovery and give you a fixed proposal before any larger engagement. If you want to compare against hiring your own team, the in-house vs consultancy section of our guide covers where each option costs more.
How do we get started?
Most clients start with our AI Opportunity Discovery, a short engagement that ranks your AI opportunities and builds a proof-of-concept for the top one.
You can also book a meeting below to discuss a specific project.
An idea, a stalled pilot or a system that needs a second opinion
Tell us where you are. We will tell you what we would do next and why.
Not sure where to start
AI Opportunity Discovery ranks your opportunities and builds a proof of concept for the top one.
Already have a pilot
We review architecture, evaluation, security and running cost, and set out what it takes to go live.